Welcome to CARTERS INC (the "Company"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our gaming services. Please read this policy carefully before using our services. By accessing or using our services, you agree to the practices described herein.
We collect personal information and other data during the use of our games in order to provide, improve, and personalize your experience. We want to be transparent about the types of information we collect, why we collect it, and how we use it to ensure you get the best gaming experience. The information we collect may include personal details, game-related data, and automatically generated technical data.
1) Personal Information
In order to provide a more personalized and secure gaming experience, we collect certain personal information when you register for an account or interact with our services. This helps us identify you and manage your account.
What we collect: your name, email address, phone number, and payment information.
Why we collect it: to create and maintain your account, provide customer support, process in-game purchases, and send notifications.
We respect your privacy and only collect the information necessary to provide and improve our services.
2) Game Data
To personalize your gaming experience and improve our Services, we collect data about your activities in the game. This helps us understand how you interact with the game and enables us to provide relevant content and improve game mechanics.
What we collect: your game progress, achievements, game time, interactions with other players, and in-game purchases.
Why we collect it: to provide personalized content, improve game performance, monitor your progress and provide appropriate advertising or promotions. By collecting this data, we aim to enhance your gameplay and ensure that we provide a fun and engaging experience.
3) Automatically collected information
We may automatically collect certain technical data through your use of our Services. This information helps us analyze trends, monitor usage patterns and ensure that our Services run smoothly.
What we collect: your IP address, device identifier, browser type, operating system information, and browsing activity.
Why we collect it: to provide technical support, ensure the functionality of the Services, detect potential issues and improve the performance of the website and games. This data also enables us to better understand how players use our Services and detect potential security threats.
4) Third-party integrations
Our Services may involve third-party platforms, such as payment processors, social media networks or analytics providers. These third parties may collect additional information from you in accordance with their own privacy policies.
Why we collect it: To enhance your user experience, provide integration with other services, and track the effectiveness of our promotional efforts. We ensure that any third-party partners we work with adhere to our privacy and security standards.
We use the information we collect to provide you with a better gaming experience, personalize content, and ensure you have access to the latest features and updates. Your data also helps us maintain the security of our games, serve ads, and comply with legal obligations.
1) Providing and improving services
Your personal and gaming data is essential to providing personalized content and ensuring you get the best experience in our games.
How we process data: We use it to personalize game content, recommend in-game items, and improve game performance. We also monitor usage to identify areas for improvement and address technical issues.
How it helps you: By improving the game based on your preferences, we create a more enjoyable, responsive, and engaging gaming environment.
This allows us to ensure that the game evolves according to your preferences and provides you with the best gaming experience.
2) Advertising and Marketing
Your data helps us provide relevant ads and promotions that match your interests, ensuring we provide value in and outside of the game.
How we process this data: Use it to display targeted ads and promotions. We may also send you information about new games, updates, or in-game events that match your interests.
How it helps you: You receive customized offers and ads that are more relevant to your gaming style and preferences, making the experience more engaging.
We respect your choice and allow you to opt out of personalized ads if you wish.
Your data will be stored securely and we will take appropriate measures to protect it from unauthorized access, loss, or misuse. We understand the importance of data security and work hard to ensure the safety of your personal information.
1) Data Storage
We store your personal and game data on secure servers protected by industry-standard encryption protocols and access controls.
Data Storage Location: Secure data centers with strong physical and digital security measures.
Why we store it: Provide continuous service, provide game updates, and maintain customer support. We take all reasonable steps to ensure that your data remains secure while you use our services.
2) Data Retention
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, we retain data for 3-5 years, depending on the nature of the information and the services provided.
Why we retain it: To allow us to retain records for legal, business or operational purposes, such as resolving disputes or fulfilling contractual obligations.
How we handle deletion: If you request deletion of your personal data, we will take steps to remove it from our systems in accordance with applicable laws. You can contact our customer support at any time to request deletion of your account and personal data.
3) Data Security
Although we take extensive measures to protect your data, please be aware that no system is completely secure. However, we utilize encryption, regular backups, and secure servers to minimize risks.
What we do: Use encryption to protect sensitive data, use firewalls, and conduct regular security audits.
What we cannot guarantee: Absolute security of data transmitted over the Internet. We are committed to maintaining the highest security standards, but recommend that users follow best practices for online security.
4) Legal Compliance and Security
We are committed to protecting your data and ensuring compliance with applicable laws and regulations. This section describes the reasons why we may need to disclose your data in specific circumstances.
How we process data: Share your data when it is necessary to comply with legal obligations or to protect our rights and interests.
Why we do this: To ensure compliance with the law, respond to legal requests, or prevent fraud and abuse of our services.
While we prioritize your privacy, we may need to share data when required by law or to protect user safety.
You have the right to manage your personal data and make choices about how it is used. This section explains your rights under applicable data protection laws.
1) Access and Update
You can access and update your personal information at any time through your account settings or by contacting customer support.
What you can do: Review, correct, or update your personal information, including contact and payment details.
Why it’s important: Make sure your information is accurate and up to date to get the best service. Keeping your data up to date helps us provide an accurate and personalized experience.
2) Account Deletion
You can delete your account or ask us to stop processing your personal data. Please note that deleting your account may result in the loss of all your game progress and all purchased content.
How to delete: Contact customer support or use your account settings to deactivate or delete your account.
Why you might delete: If you no longer wish to use our services, or you want to exercise your right to data deletion. We will process your deletion request in accordance with applicable law and delete your data from our systems.
3) Data Portability and Correction
You have the right to request a copy of your personal data and correct any inaccuracies.
What you can request: A copy of the data we hold about you and to correct errors in your information.
Why it’s important: To ensure your data is accurate and to promote your rights under data protection laws. We will assist you in managing your data and ensuring its accuracy.
We do not sell your personal data, but we may share your personal data with trusted third parties when necessary to operate our services or comply with legal obligations.
1) Sharing with Third Parties
We may share your data with third-party providers of services such as payment processing, customer support, and analytics. These third parties are required to adhere to strict confidentiality and data protection standards.
What we share: Your account and payment information, game data, and communications with customer support.
Why we share it: To fulfill our service obligations, such as processing payments and resolving technical issues. We ensure that our third-party partners adhere to the same privacy and security standards that we follow.
2) Third-party advertising
Our services may include advertising from third-party networks that use cookies and similar technologies to track your browsing behavior.
What we share: Non-personal data, such as your browsing activity and device identifiers.
Why we share: To allow advertisers to serve targeted ads based on your interests and activities. You can control your ad preferences by adjusting your device settings, or opt-out of targeted ads.
3) Business transfers
In the event of a merger, acquisition, or other business transaction, your personal data may be transferred as part of the transaction.
What happens: Your personal data will be transferred to the new entity, and you will be notified of any changes to the Privacy Policy.
Why it happens: Continue to provide the services and maintain your account with the new business entity.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 years of age. We do not collect personal information from children under 13 years of age, and if we become aware of such data collection, we will take steps to delete it.
What we do: Regularly review our data collection practices to ensure compliance with children's privacy laws.
Why it's important: To ensure that our services are only available to users who are legally allowed to participate. If you are a parent or guardian and believe we have collected data from a child under 13, please contact us.
We use cookies to enhance your user experience by remembering your preferences, personalizing content, and analyzing traffic patterns.
Cookies are small text files stored on your device that enable us to remember your preferences and activity.
What we use: Essential cookies for game functionality, performance cookies for analytics, and advertising cookies for personalized ads.
Why we use them: To ensure a smooth and tailored gaming experience and to improve the functionality and performance of our games.
Managing cookies
You can manage your cookie preferences through your browser settings. Blocking certain cookies may affect the functionality of our services.
What you can do: Enable or disable cookies through your browser settings.
Importance: Cookies enable us to provide a personalized experience, but you can choose to block or manage them.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
1) Notification of changes
When we update the policy, we will notify you by email or in-game notification.
What we do: Post the revised policy on our website and provide users with notice of significant changes.
Why we do this: To keep you informed about how your personal data is processed and to comply with legal obligations. Please review this Privacy Policy regularly to be informed of how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us at the following contact details:
Email: [email protected]
Address: 1312 17th Street #692 Denver CO 80202